Data protection and privacy policy

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On this website you will learn:
  • what data and for what purpose we process
  • who watches over the correct processing of data within the Brokerage Office of Bank Millennium S.A.
  • to what entities data may be made available
  • what your rights and the Bank’s duties are
  • how to easily manage your marketing consents
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Bank Millennium S.A., within the framework of the website of the Brokerage Office of Bank Millennium S.A., processes your data in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 (RODO). The Bank examines the legal basis for the processing of personal data each time, including the processing of personal data in order to conclude an agreement, operate bank accounts, securely carry out instructions, and to inform you about new services and products.

Glossary of terms concerning data protection

  • Operation performed on personal data, such as, collection, recording, storage, adaptation, alteration, disclosure and destruction of data etc.

  • Operation performed on personal data, such as, collection, recording, storage, adaptation, alteration, disclosure and destruction of data etc.

  • A natural person or company which determines why and how your personal data will be processed.

  • Company which processes personal data on behalf of the controller.

  • Processing of data in such a manner that the personal data can no longer be attributed to a specific data subject, for instance, use of series of digits instead of name and surname.

  • Automated processing of personal data whereby we can present you offers customised to your needs and capacity.

Servers

Principles of processing of personal data

Servers
Who is controller of your data?
  • Within the services we offer, the controller of your data is Bank Millennium S.A. in Warsaw
  • Supervision of correct processing of your data is exercised by Personal Data Inspector
  • The information we are entrusted is properly secured and used exclusively for appropriate purposes

General information on processing of personal data

Below you will find detailed principles of processing your personal data in Bank Millennium S.A. Among others, you will learn for what purposes and how long the Bank processes or will process your personal data. You will get to know the categories of entities which may have access to your personal data, as well as what what rights you may exercise in relation to processing your personal data. The scope of the submitted information corresponds to the requirements stemming from the EU regulations on protection of personal data, i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council, also referred to as the General Data Protection Regulation.

For what purpose and how long will we process your personal data?

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  • Your data are processed first of all in order to conclude and perform agreements with the Bank. Expand the section below to check out other purposes.
  • We do not store your data longer than necessary. Period of storage of personal data depends, for instance, on the duration of agreement.
  • Your data are processed exclusively for the purposes justified by the law. We regularly verify data bases and remove unnecessary information.
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Check out the purposes for which we process your data:

  • Explanation:
    This is about any actions taken in order to prepare for conclusion of the agreement, to execute agreement, analyse and assess credit capacity, review claims, terminate agreement, archive as well as perform other legal actions related to the agreement, as well as actions taken to conclude, through the Bank, agreements with other entities, for instance, insurance agreement.

    Legal basis:
    GDPR, Art. 6 ust. 1 lit. b)

    Duration of data processing:

    • Until the end of the contract, and after that, in other legitimate purposes related to the contract, e.g. for the period of securing any claims, i.e. until the end of the calendar year in which the 6-year limitation period expires, counting from the day agreement. However, if the contract was concluded before July 9, 2018, this period shall be subject to the transitional provisions defining the limitation periods contained in art. 5 para. 2 and 3 of the Act of 13 April 2018 amending the Act - Civil Code and certain acts (Journal of Laws of 2018, item 1104), by virtue of which the limitation periods for claims were shortened
    • If agreement is not concluded- until the application is reviewed and for 3 years for potential claims and complaints.
  • Explanation:
    In this case the Bank processes personal data in order to fulfil the duties imposed by the virtue of the law or carry out tasks in the public interest. In particular, we talk here about fulfilment of the Bank’s duties in connection with conducting banking activity and execution of the concluded agreements, and for archiving purposes, as well as in connection with assessment of credit capacity and analysis of credit risk. Furthermore, such duties stem from, inter alia, Act on Counteracting Money Laundering and Terrorism Financing, Act on performance of the Agreement between the Government of the Republic of Poland and the Government of the United States of America on improvement of fulfilment of international tax obligations and implementation of FATCA, Act on Exchange of Tax Information with Other Countries, Act on Protection of Competition and Consumers, Act on Trading in Financial Instruments and security measures for funds.

    Legal basis:
    GDPR, Art. 6 section 1 letter c) and special provisions, which impose on the Bank the duties indicated in the explanations or Art. 6 section 1 letter e) of the Regulation.

    Duration of data processing:

    • For calculations related to statistical approaches for calculation of methods and models determined by the banking law - for a period of 12 years from the day of expiry of the obligation.
    • For processing information that constitutes bank secret in order to assess credit capacity and to analyse credit risk – after expiry of the obligation stemming from the agreement concluded with the Bank until the time of withdrawal of this consent.
    • In other cases – until the Bank has fulfilled the duties defined in specific regulations of the law or completed the tasks carried out in the public interest.
  • Explanation:
    This is about the Bank’s marketing, in particular, that carried out through communication, display or sending trade information by traditional mail or, in case of obtaining an appropriate consent, also through electronic or telephone communication devices. Marketing may be also carried out based on profiling which means processing for marketing purposes the information on Client’s characteristics, behaviour or preferences. Thanks to profiling, on the grounds of to-date relationship, the Bank may customise your trade offers to your interests and need.

    Legal basis:
    GDPR, Art. 6 section 1 letter f)

    Duration of data processing:
    Until objection is lodged against such processing, or until agreement with the Bank expires.

  • Explanation:
    It is, for instance, marketing of products and services of the companies cooperating with the Bank; processing information that constitutes bank secret (also, in order to assess credit capacity and analyse credit risk) after expiry of the obligation. In each case, the consent obtained from you will indicate, inter alia, the purpose of data processing, which we intend to achieve based on this consent.

    Legal basis:
    GDPR, Art. 6 section 1 letter a)

    Duration of data processing::
    Until the consents granted are withdrawn.

  • Explanation:
    Within the indicated purpose, we will process your data, also to enable communication or delivery of services through the Bank’s websites and mobile application. To this extent, inter alia identifiers, such as IP address of the device or geolocation information will be processed.

    Legal basis:
    GDPR, Art. 6 section 1 letter b) or Art. 6 section 1 letter f)

    Duration of data processing:

    • Period of communication or delivery of services, not later than until effective objection is lodged.
    • Until the end of the contract, and after that, in other legitimate purposes related to the contract, e.g. for the period of securing any claims, i.e. until the end of the calendar year in which the 6-year limitation period expires, counting from the day agreement. However, if the contract was concluded before July 9, 2018, this period shall be subject to the transitional provisions defining the limitation periods contained in art. 5 para. 2 and 3 of the Act of 13 April 2018 amending the Act - Civil Code and certain acts (Journal of Laws of 2018, item 1104), by virtue of which the limitation periods for claims were shortened.
  • Explanation:
    Purposes pursued within so-called legitimate interest are connected to execution of the agreement concluded with you and these are the following:

    • ensuring security of the persons and the Bank’s assets, including monitoring of the Bank’s branches, preserving privacy and human dignity,
    • ensuring transaction security, in particular, prevention of frauds,
    • customisation of the marketing content of the Bank’s websites, depending on the behaviour of the viewers,
    • protection against claims and collection of receivables,
    • internal administrative, analytical and statistical purposes, including analyses of the credit portfolio, statistics and the internal reporting of the Bank and Bank’s Group.

    When assessing whether the indicated purposes are justified, we take into account inter alia the following:

    1. any connections between the purposes for which the personal data have been collected and the purposes of the intended further processing,
    2. context in which the personal data have been collected, in particular, relationship between the data subjects and the controller,
    3. nature of the personal data,
    4. potential consequences of the intended processing,
    5. existence of appropriate safeguards.

    Legal basis:
    GDPR, Art. 6 section 1 letter f)

    Duration of data processing:
    Until fulfilment of the Bank’s legitimate interests that constitute the grounds for this processing or until an objection is lodged against such processing, no longer than for the period of securing any claims, i.e. until the end of the calendar year in which the 6-year limitation period expires, counting from the day agreement. However, if the contract was concluded before July 9, 2018, this period shall be subject to the transitional provisions defining the limitation periods contained in art. 5 para. 2 and 3 of the Act of 13 April 2018 amending the Act - Civil Code and certain acts (Journal of Laws of 2018, item 1104), by virtue of which the limitation periods for claims were shortened.

The Bank guarantees that it will process your personal data exclusively for specific clear and legitimate purposes and it does not process them further in breach of these purposes. The purpose of data processing is the reason for which we process your personal data. If the Bank wants to process your personal data for other purposes – not indicated below – you will be informed about this new purpose in a separate communication. The sections below present the purposes of data processing. Each of the below purposes has been thoroughly evaluated by the Bank in terms of their compliance with the provisions of the Regulation and provisions regulating activity of the Bank. Each time, the below information indicates the purpose of data processing and appropriate legal grounds. Your personal data will be stored for a period suitable for execution of the indicated purposes.

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Where do we collect your personal data?

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  • Most frequently, we receive the data directly from you
  • Other information comes to us from other banks, KRS registers, BIK or public institutions
  • All the data sources are carefully verified

The Bank processes your personal data obtained directly from you (for instance, data submitted in forms), as well as the data obtained lawfully from other sources and on the grounds of agreements with partners. These other sources may be, inter alia, public sources, for instance, KRS registers, CEIDG and sources of limited access, for instance, BIK, BIG. In each of the cases, the Bank verifies meticulously whether it has legal grounds for processing of personal data.

What categories of your personal data do we process?

  • Basic data, which we process, are personal, contact and identification data
  • We also use online data (for instance, location or web browser history) based on the so-called cookies
  • Importantly, type of processed data depends also on the relationship with the Bank

What are your rights?

  • You have the right to access your personal data, edit then, limit the processing of your personal data and many more
  • Remember that in some cases, when you’re entering an agreement some details may be required in order to sign it
  • You can manage the use of your data in any Bank branch, TeleMillennium careline and Millenet online banking system

What profiling is?
Profiling allows us to use your data in a selective way, offering you products that are suited to your current or future needs.

What does automated decision making mean?
Automated decision making – based on profiling – is used in order to evaluate risk levels (when assessing your credit score, credit reliability, risk of money laundering or financing terrorism).

Principles of protection of privacy

Detailed information on the types, operation, merging with other data, changing settings or deleting cookies can be found on cookie files.

Important documents